FAQ
Made with care and unconditionally loved by our customers.
Return policy
Because labels are customised, returns or exchanges are not accepted unless:
- There is a printing error on our side
- You receive damaged or incorrect labels
Please contact us within 48 hours of delivery if there is an issue.
What does IMbalie specialise in?
IMbalie specialises in professionally printed labels for small businesses and events. We focus on high-quality materials, clean finishes, and small-batch printing that helps your products look polished and retail-ready.
Do you sell digital templates or printed labels?
IMbalie offers printed labels only.
All labels are printed by us to ensure consistent quality, colour accuracy, and durability.
Can I customise the label text?
Yes. You can customise text details only, such as:
- Business or product name
- Scent, flavour, or variant
- Basic wording adjustments
Design layouts are fixed to maintain professional quality and consistency.
Can I add my logo?
Yes. If your label design allows for a logo, you may upload it during checkout or send it via WhatsApp after placing your order. Logos must be clear and high resolution for best print results.
What materials are used?
Gloss, water-resistant labels suitable for bottles, containers, and everyday handling.
How long does it take to get my labels?
3-4 business days . Nationwide courier delivery.
How do I contact IMbalie?
Via WhatsApp (fastest) or email. Contact info is on the website.
Need More Help?
Didn't find the answer you need? Contact us directly- We're happy to assist